Help for therapists
Answers about using Bia in your practice, from your first client to billing and security.
Getting started
How does it work?
How long does setup take? Can I try Bia without any real client data?
How do I give a client access to Bia?
Use one of your included client seats, or an access key, so a client can use the full program at no cost to them.
Sign in to read the step-by-step guide2 min readHow do I connect with a client?
Link a client to your portal so you can assign practice, run live exposures, and see how they are doing between sessions.
Sign in to read the step-by-step guide4 min readHow do I get my credentials verified?
Submit your licence so you can be listed in the directory and connect with clients.
Sign in to read the step-by-step guide2 min readRunning treatment
How do I run a live exposure in session?
Run an exposure exercise with the client in the room, and save a session record of what happened.
Sign in to read the step-by-step guide4 min readHow do I assign practice between sessions?
Give a client an exercise, a whole plan, or a measure to complete before you next meet.
Sign in to read the step-by-step guide3 min readHow do I build a custom exposure plan?
Start from a prebuilt hierarchy and change the chapters, the order, and where the client begins.
Sign in to read the step-by-step guide4 min readHow do I create a custom exposure exercise?
Build an exposure out of your own words, images, or video when nothing in the library fits this client.
Sign in to read the step-by-step guide4 min readHow do I see how a client is doing?
Read a client's practice, discomfort trend, and measure scores between sessions, and export a report.
Sign in to read the step-by-step guide3 min readIs Bia making clinical decisions?
Does it use AI?
Directory and intake
How do I create a directory profile?
Publish a listing so clients looking for exposure therapy in your area can find you, and optionally book a free intro call.
Sign in to read the step-by-step guide5 min readHow do I respond to an intake request?
Accept or decline the intro calls and requests that come in from your directory listing, and turn a good call into a client.
Sign in to read the step-by-step guide4 min readPractices and organizations
How do I set up an organization and add my colleagues?
Put the whole practice on one account, so intake requests are shared, billing is in one place, and the settings are set once for everyone.
Sign in to read the step-by-step guide5 min readI was invited to an organization. How do I join it?
Accept an invitation to a practice, including what to do when you cannot find the email or the link does not work.
Sign in to read the step-by-step guide3 min readPrivacy and security
Is Bia HIPAA Compliant?
Do you provide a Business Associate Agreement (BAA)?
What do you do with my data?
How does Bia keep my account secure?
Does Bia integrate with my EHR?
Your account
How do I change my password?
How do I change my email?
I forgot my password
How do I delete my account?
How do I report an issue?
How do I request a feature?
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Still have a question?
Talk with William, Bia's founder, or send us a message.